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wingstop case study
CLIENT
Wingstop
Industry
Chain Restaurants

Paid Social Advertising Drives Takeout/Delivery Orders

How we utilized dynamic location ads to drive local delivery/takeout orders for Wingstop locations across the United States.
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Services

We provided

Marketing Consultation
Strategic Planning
Full-Service Media Planning & Buying

Project Overview

From Startup To Success: Launching & Scaling Wingstop

Wingstop Inc. is an illustrious American multinational chain of restaurants celebrated for its delectable chicken wings and an extensive selection of mouthwatering sauces. Established in 1994 in Garland, Texas, by Antonio Swad, Wingstop has experienced tremendous growth, becoming a leading player in the fast-food industry.

Wingstop’s unique selling proposition lies in its unwavering commitment to delivering top-tier chicken wing creations. The brand has consistently focused on perfecting its recipes, ensuring that each wing is cooked to crispy, flavorful perfection. Their assortment of tantalizing sauces, ranging from mild to fiery, offers a diverse flavor profile that caters to every palate.

The brand’s success has led to a rapid expansion, with Wingstop restaurants spanning not only the United States but also various international locations. This global reach has made Wingstop a go-to destination for chicken wing enthusiasts seeking a delectable and satisfying dining experience.

Our team was entrusted with the critical task of executing a comprehensive overhaul of Wingstop Inc.’s paid social advertising strategy. This initiative encompassed more than 50 Designated Marketing Areas (DMAs) across the United States, signifying the brand’s commitment to reaching and engaging with customers on a local level.

The primary objective of this partnership was to optimize campaign performance, harnessing the power of social media advertising to boost brand visibility, drive customer engagement, and ultimately enhance Wingstop’s competitive edge in the fiercely competitive fast-food industry.
Our team worked diligently to craft a tailored advertising approach that aligned seamlessly with Wingstop’s brand identity and marketing objectives. Leveraging the latest digital marketing trends and innovative techniques, we devised compelling ad campaigns that resonated with audiences in each DMA.

The result of this collaboration was a significant upswing in Wingstop’s digital presence and an impressive improvement in campaign metrics. The revamped paid social advertising strategy not only contributed to heightened brand recognition but also drove tangible business results, solidifying Wingstop’s position as a leading force in the chicken wing industry.

In conclusion, Wingstop Inc. stands as an iconic player in the restaurant industry, celebrated for its mouthwatering chicken wings and diverse sauce offerings. Our successful partnership entailed a strategic overhaul of their paid social advertising, yielding remarkable outcomes that fortified Wingstop’s market presence and resonated with discerning customers across the United States.

The Problem

Complex location-based ad campaign overhauling for 1,400+ Wingstop locations

Revamping Wingstop’s extensive paid social advertising across numerous locations and audience segments. We aimed for a comprehensive full-funnel approach, addressing issues like audience targeting, location-specific ads, language diversity, and expanding to new platforms like Snapchat.

The Solution

Optimizing location-based ad campaigns, segmenting audiences, and expanding platforms for Wingstop

Our solution involved a meticulous restructuring of Wingstop’s advertising campaigns, tailoring each to distinct audience segments based on their interaction with nearby Wingstop locations. We categorized campaigns into Awareness, Consideration, Conversion, and Retention stages, ensuring personalized, full-funnel advertising. We harnessed Facebook’s dynamic location ads to direct customers to their nearest Wingstop, capitalizing on the vast network of 1,400+ locations. Additionally, we introduced multilingual campaigns for English and Spanish speakers and expanded efforts to Snapchat, diversifying reach and enhancing retargeting initiatives.
100M+Impressions Generated
$2M+Revenue Generated
3XROI from Campaigns

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