Home / Community Management

Dallas community management that keeps buyers from waiting.

Daily comments and DMs across up to 12 channels, answered in your voice by an in-house team.

No long-term lock-in. We earn the renewal every month.
Cadence
Daily, never goes cold
Coverage
Up to 12 channels
Listening
24/7 via Cortex
Proof
70+ five-star reviews
What's included

Replies, inboxes, reputation, and proactive engagement.

Cortex listens 24/7. Managers respond, escalate real issues, and join the conversations that matter.

Comment Management

Every comment answered in your brand voice, every day. No auto-replies, no canned scripts, just real conversation that keeps threads alive and followers coming back.

DM & Inbox Handling

Your inbox is a sales channel. We answer questions while buyers are still warm, so the lead that slides into your DMs doesn't slide right back out.

Proactive Engagement

We don't wait to be tagged. We join the conversations your niche is already having, platform-native and trend-aware, so new audiences find you before your competitors do.

Community Growth

Followers become a community that shares and advocates, whether your audience is across North Texas or nationwide. We build Facebook Groups and platform communities where they fit.

Social Listening

Cortex, our proprietary engine, monitors what's said about you and your competitors 24/7. Nothing slips past it, so nothing slips past us.

Reporting That's Honest

Monthly reporting tied to followers, leads, and sales, not vanity metrics. If engagement isn't moving the business, you'll hear it from us first.

How it works

Monitor. Engage. Nurture. Report.

Every thread is handled in context, then measured against loyalty, leads, and sales.

Monitor, reply, escalate, and report. illustration
The response loopMonitor, reply, escalate, and report.Cortex surfaces comments, DMs, mentions, and competitor conversations around the clock. In-house managers answer daily and escalate the issues that need the client.
Coverage

Wherever the audience talks, keep the thread warm.

Cover the platforms buyers use without turning replies into canned scripts.

Proof, not promises

Reach creates conversations. The next move needs proof.

Dunston's top library reel has 2.7M live views. It shows the scale a community team may need to handle, not community-management lift.

25M+
Followers under management
70+
Five-star reviews
24/7
Always-on listening
600K+
Videos Cortex studies weekly
Dunston's SteakhousePublic Facebook post on Dunston's Steakhouse's channel. The displayed 2.7m views is the live public count captured July 9, 2026. This post demonstrates conversation scale, not a measured community-management outcome.Read the case study
Evidence boundary

Conversation scale is not the same as lead attribution

This public post demonstrates conversation volume. It does not isolate comment-to-DM lift, reputation recovery, or a standalone community-management result, so Nativz does not present it as that proof.

Included with every engagement

Powered by Cortex, our proprietary intelligence engine.

Cortex, our proprietary engine, listens around the clock: your comments, your mentions, your competitors' too. No comment, DM, or trend slips past it. No other Dallas agency has it, because we built it.

Explore Cortex
Investment

Price follows channels, conversation volume, and scope.

Choose engagement-only or pair it with posting and full management, month to month.

Scoped to your community, priced on the first call.

Three variables set the scope:

Channels
How many platforms we cover, and how much conversation lives on each one.
Conversation Volume
How much engagement your brand generates, from steady trickle to nonstop.
Scope
Engagement-only, or paired with posting and full social media management.

No long-term lock-in. You get a real number on the first call.

Straight answers

Community management, answered.

Daily coverage, brand voice, trolls, escalation, growth, and measurement.

What does daily community management actually cover?+
Comments and DMs across every channel we cover, handled every single day. That means comments answered in your brand voice, inbox questions handled while buyers are still warm, and proactive engagement in the conversations your niche is already having. Nothing sits cold.
Who writes the replies?+
Our in-house team, in your brand voice. Cortex, our proprietary engine, learns how your brand talks and what your audience responds to, and our Dallas-based managers put that to work in every reply. Nothing is offshored or passed to freelancers.
How do you handle negative comments or trolls?+
With a process, not panic. Negative comments get flagged fast, answered publicly where a good reply helps, and escalated to you when it actually matters. Trolls don't get fed, real complaints don't get buried, and a well-handled thread quietly does more for your reputation than the original comment ever cost it.
Is this included in Social Media Management?+
Yes. Community management is a built-in component of our flagship social media management service. This standalone engagement is for brands that handle their own content but need the replies handled: daily, in your voice, by a real team.
Can you grow a community, not just maintain one?+
That's the whole point. Maintenance keeps comments answered. Growth turns followers into a fan base that interacts, shares, and advocates. We proactively engage your niche, build Facebook Groups and platform communities where they fit, and give your best fans a reason to bring their friends.
How do you measure it?+
By what engagement turns into: brand loyalty, leads, and sales, not vanity metrics. Monthly reporting ties community activity to real business outcomes, so you can see the conversations building equity you own, not rented reach.
Let's talk

Turn the reply queue into a real community.

Book a strategy call to scope the channels, volume, and escalation rules.

What do you need help with?
Pick everything that applies.
Social Media Management
Paid Ads
Content Production
Website / Landing Pages
Not sure yet
Pick at least one so we bring the right people to the call.
Where's your social today?
No wrong answers. It just shapes the game plan.
Just getting started
Posting, but not growing
Growing, ready to scale
Big following, need a real team
Pick the one that's closest.
Monthly marketing budget?
Ballpark is fine. It helps us scope honestly on the first call.
Under $2.5K
$2.5K to $5K
$5K to $10K
$10K+
Not sure yet
Pick a range, even a rough one.
Where do we reach you?
We'll reply within one business day. No spam, no drip sequence.
Optional, but the fastest way to get scheduled.
We need at least your name and a valid email.

Thank you!

We got your request. The Nativz team will be in contact with you shortly. Need us sooner? Text us at 214-907-5028.

Prefer email? hello@nativz.io